Officer, Operational Risk

JOB PURPOSE

The Senior Specialist, Operational Risk supports the development, implementation, and monitoring of the operational risk framework across AMF. The role identifies process-level risks, assesses controls, monitors incidents, and ensures adherence to risk policies. It contributes to building a risk-aware culture by providing analytical insights, supporting risk assessments, and enhancing operational risk methodologies and tools.

ROLES AND RESPONSIBLITIES

Key Accountabilities

• Conduct risk and control self-assessments (RCSAs) across departments.
• Identify operational risks, assess their impact, and document mitigating controls.
• Monitor key risk indicators (KRIs) and operational loss events and escalate emerging risks.
• Track, investigate, and document operational incidents and near-misses.
• Prepare periodic operational risk reports for management and committees.
• Analyze incident trends and recommend preventive or corrective actions.
• Support the implementation and maintenance of AMF’s operational risk framework.
• Contribute to updating operational risk policies, procedures, and guidelines.
• Assist in enhancing methodologies for risk assessment, control evaluation, and risk scoring.
• Review business processes to assess adequacy of internal controls and identify gaps.
• Recommend improvements to workflows, controls, and compliance mechanisms.
• Support internal audit and risk review activities as required.
• Contribute to business continuity planning (BCP) and testing exercises.
• Support identification of critical processes, dependencies, and recovery actions.
• Coordinate with IT and business units on resilience-related improvements.
• Collaborate with departments to strengthen risk identification and mitigation practices.
• Provide training, awareness sessions, and guidance on operational risk concepts.
• Liaise with external partners, auditors, and regulators when necessary.
• Recommend enhancements to systems, dashboards, and analytical tools used for risk monitoring.
• Stay updated on operational risk trends, best practices, and regulatory developments.

JOB QUALIFICATIONS AND REQUIREMENTS

Knowledge and Experience

• 8 years of experience in operational risk, internal audit, compliance, or risk management.
• Strong understanding of operational risk methodologies, control frameworks, and risk reporting.
• Experience in incident management, process mapping, and internal control evaluation.

Education

• Bachelor’s degree in Finance, Risk Management, Business Administration, or related field.

Certifications

• Professional certifications such as ORM, FRM, CRMA, or internal audit qualifications are preferred.

Competencies